Terms & Conditions

Terms and Conditions

Welcome to Shree Tuljai Travels, a trusted name for hire taxi services for local travel, outstation cabs, and airport rides in Nashik, Maharashtra. These Terms and Conditions govern the use of our taxi services and outline the responsibilities, rights, and obligations of both the customer and the service provider.

By booking or using our services, you agree to comply with the terms mentioned below. We encourage all customers to read these terms carefully to ensure a smooth, transparent, and hassle-free travel experience.

For bookings and assistance: 9527423003

About Shree Tuljai Travels

Shree Tuljai Travels operates as a professional taxi service provider in Nashik, offering:

• Local taxi services within Nashik city

• Outstation cab services across Maharashtra and nearby states

• Airport pickup and drop services

Our aim is to provide safe, reliable, and comfortable transportation while maintaining transparency and customer satisfaction.

Acceptance of Terms

By confirming a taxi booking with Shree Tuljai Travels:

• You acknowledge that you have read and understood these terms

• You agree to comply with all policies mentioned herein

• These terms apply to all customers, including individuals, families, corporate clients, and tourists

If you do not agree with any part of these terms, we advise you not to proceed with the booking.

Taxi Booking Terms

Booking Confirmation

• Taxi bookings can be made via phone call on 9527423003

• A booking is considered confirmed only after acknowledgment by Shree Tuljai Travels

• Customers must provide accurate travel details, including pickup location, destination, date, and time

Advance Booking

• Advance booking is recommended for airport rides and outstation travel

• Availability of vehicles is subject to prior bookings and demand

Local Taxi Service Terms

• Local taxi services are applicable within Nashik city limits

• The minimum charge may apply as per distance or time

• Waiting charges may apply if the driver is asked to wait beyond the standard time

• Local usage does not include intercity or outstation travel

Outstation Cab Service Terms

• Outstation trips are calculated based on distance and duration

• Charges may include driver allowance, tolls, and parking as applicable

• One day means one calendar day unless specified otherwise

• Night driving is subject to safety considerations

Airport Pickup and Drop Terms

• Airport pickup and drop services must be booked in advance

• Flight details must be shared correctly to avoid delays

• Shree Tuljai Travels is not responsible for flight delays or cancellations

• Waiting time beyond a reasonable limit may attract additional charges

Vehicle Allocation Policy

• Vehicle allocation depends on availability at the time of booking

• The company reserves the right to provide a similar category vehicle if the originally booked vehicle is unavailable

• All vehicles are legally registered and driven by licensed drivers

Driver Responsibilities

• Drivers will follow traffic rules and drive responsibly

• Drivers are instructed to maintain polite and professional behavior

• Drivers may refuse to drive in unsafe conditions or prohibited areas

• Consumption of alcohol or illegal substances by drivers is strictly prohibited

Customer Responsibilities

Customers are expected to:

• Be punctual at the pickup location

• Treat drivers with respect

• Avoid damaging the vehicle interiors

• Not carry illegal goods or substances

Shree Tuljai Travels reserves the right to terminate the trip if customer behavior is inappropriate or unsafe.

Payment Terms

• Payment mode will be communicated at the time of booking

• Full or partial payment may be required in advance for outstation trips

• Any additional charges incurred during the trip must be paid by the customer

• Receipts can be provided on request

Cancellation Policy

• Cancellation must be informed as early as possible

• Last-minute cancellations may attract cancellation charges

• No-show situations may result in full charge of the booking amount

Cancellation policies may vary based on service type and trip duration.

Delay and Force Majeure

Shree Tuljai Travels shall not be held responsible for delays or service disruptions caused by:

• Traffic congestion

• Weather conditions

• Natural calamities

• Government restrictions or strikes

In such cases, we will make reasonable efforts to assist customers.

Luggage Policy

• Standard luggage allowance applies based on vehicle capacity

• Customers must inform in advance if carrying excess luggage

• The company is not responsible for loss or damage of personal belongings

Child and Senior Citizen Safety

• Children must be accompanied by an adult

• Senior citizens are advised to inform special assistance needs in advance

• Seat belt usage is mandatory where applicable

Vehicle Cleanliness and Hygiene

• Vehicles are cleaned and maintained regularly

• Customers are expected to maintain cleanliness during the trip

• Smoking inside the vehicle is strictly prohibited

Insurance and Liability

• Vehicles are insured as per legal requirements

• Shree Tuljai Travels is not liable for personal injuries caused by customer negligence

• The company is not responsible for loss of valuables left inside the vehicle

Service Refusal Rights

Shree Tuljai Travels reserves the right to:

• Refuse service to any customer violating terms

• Cancel a booking due to safety or legal concerns

• Modify service terms without prior notice

Feedback and Complaints

Customer feedback is valuable to us. Any complaints or suggestions can be shared via:

• Phone: 9527423003

We strive to resolve issues fairly and promptly.

Jurisdiction

All disputes arising from the use of our taxi services shall be subject to the jurisdiction of Nashik, Maharashtra courts only.

Amendments to Terms

Shree Tuljai Travels may update these Terms and Conditions from time to time. Continued use of services implies acceptance of the updated terms.